HA Hosting Service Status - Notice history

All systems operational

100% - uptime

hahosting.com - Operational

100% - uptime
Apr 2024 · 99.9%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

my.hahosting.com Customer Portal - Operational

100% - uptime
Apr 2024 · 99.9%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

Telephone System - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024
100% - uptime

net-edge-manchester - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

net-edge-london - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

Notice history

Jun 2024

Carrier Maintenance
  • Completed
    June 05, 2024 at 5:00 AM
    Completed
    June 05, 2024 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    June 04, 2024 at 7:00 PM
    In progress
    June 04, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    June 04, 2024 at 7:00 PM
    Planned
    June 04, 2024 at 7:00 PM

    One of our carriers is performing maintenance on it's network. The nature of the work is maintenance on an existing joint.

    We'll take the carrier out of service before the work starts and will re-instate on receipt of the all-clear.

May 2024

No notices reported this month

Apr 2024

Packet loss for connections through Manchester
  • Resolved
    Resolved

    No further loss detected

  • Monitoring
    Update

    No further loss seen from our end we will keep the connection in service as this stage

  • Monitoring
    Monitoring

    We are seeing some packet loss through Colt in Manchester. It hasn't caused our BGP sessions to drop as its only from certain locations with not a full 100% loss in packets.

    We will monitor this and take Machester out of our routing table if any issues are noted.

Issue impacting service
  • Resolved
    Update
    There appears to be an issue impacting our service. The on-call technician is aware, and is en-route. Updates to follow.
  • Resolved
    Resolved
    Root cause: Unexpected node reboot. We have brought impacted services back online. The root cause for the node reboot is being investigated and appropriate measures will be taken to ensure this can be avoided in future. Our apologies for the inconvenience that this may have caused,

Apr 2024 to Jun 2024

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