HA Hosting Service Status - Notice history

All systems operational

100% - uptime

hahosting.com - Operational

100% - uptime
Apr 2025 · 100%May · 99.3%Jun · 100%

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Apr 2025
May 2025
Jun 2025

my.hahosting.com Customer Portal - Operational

100% - uptime
Apr 2025 · 100%May · 99.3%Jun · 100%

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Apr 2025
May 2025
Jun 2025

Telephone System - Operational

100% - uptime
Apr 2025 · 100%May · 99.3%Jun · 100%

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Apr 2025
May 2025
Jun 2025
100% - uptime

net-edge-telehouse-east - Operational

100% - uptime
Apr 2025 · 100%May · 99.7%Jun · 99.9%

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Apr 2025
May 2025
Jun 2025

net-edge-telehouse-north - Operational

100% - uptime
Apr 2025 · 100%May · 99.7%Jun · 100%

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Apr 2025
May 2025
Jun 2025

Notice history

Jun 2025

net-edge-manchester outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    It appears this is an upstream issue with Telehouse routing, we are awaiting updates from the supplier

  • Identified
    Identified

    This issue appears upstream and has been logged with the supplier, our second line is taking over all traffic

  • Investigating
    Investigating

    net-edge-manchester cannot be accessed at the moment. This incident was created by an automated monitoring service.

May 2025

Switch power changes
  • Completed
    May 13, 2025 at 7:00 AM
    Completed
    May 13, 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 6:00 AM
    In progress
    May 13, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 6:00 AM
    Planned
    May 13, 2025 at 6:00 AM

    We are changing the power to one of our customer switches to increase redundancy. This will affect a small number of colocation customers in Uni9 for a few seconds as it reboots.

Hosted exchange issues
  • Resolved
    Resolved

    No further issues have been reported and full service is resumed

  • Monitoring
    Monitoring

    the database for exchange has now been restored and engineers are monitoring the performance

  • Identified
    Identified

    Our engineers have found data corruption and are running a data repair. We will update once that has finished.

  • Update
    Update

    Our support team is working hard on the issue and updates will follow

  • Investigating
    Investigating

    Some users are currently having login issues to our hosted exchange servers

net-edge-london outage
  • Resolved
    Resolved

    We are now starting any final services that have been affected please contact our support team if you are still having issues with your server

  • Monitoring
    Monitoring

    Power has been restored and collocation customers are now back online. Customers with compute services are still affected.

  • Identified
    Identified

    There is a major power outage affecting our Sheffield DC engineers are onsite investigating

  • Update
    Update

    Engineers are 5 minutes out

  • Update
    Update

    Engineers are heading to site

  • Investigating
    Investigating

    net-edge-london cannot be accessed at the moment. This incident was created by an automated monitoring service.

Core Network changes
  • Completed
    May 04, 2025 at 11:00 AM
    Completed
    May 04, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    May 04, 2025 at 9:00 AM
    In progress
    May 04, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    May 04, 2025 at 9:00 AM
    Planned
    May 04, 2025 at 9:00 AM

    We will be performing some core router changes and all Sheffield based services will experience short periods of downtime during this window.

Carrier issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have replaced a failing component for this edge router and have returned the system to service and will monitor

  • Investigating
    Investigating

    We are seeing upstream carrier issues and have removed the line from service

Apr 2025

Veeam Updates
  • Completed
    April 11, 2025 at 12:00 PM
    Completed
    April 11, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    April 11, 2025 at 9:00 AM
    In progress
    April 11, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    April 11, 2025 at 9:00 AM
    Planned
    April 11, 2025 at 9:00 AM

    Updates to Veeam Servers

    There will be brief outages to Veeam services while we update/reboot during this time.

Core router upgrades
  • Completed
    April 06, 2025 at 11:00 AM
    Completed
    April 06, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    April 06, 2025 at 9:00 AM
    In progress
    April 06, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    April 06, 2025 at 9:00 AM
    Planned
    April 06, 2025 at 9:00 AM

    We will be performing some core router upgrades and all Sheffield based services will experience short periods of downtime during this window.

net-edge-london outage
  • Resolved
    Resolved

    net-edge-london is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    net-edge-london cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apr 2025 to Jun 2025

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