HA Hosting Service Status - Notice history

All systems operational

100% - uptime

hahosting.com - Operational

100% - uptime
Aug 2024 · 100%Sep · 100%Oct · 100%

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Aug 2024
Sep 2024
Oct 2024

my.hahosting.com Customer Portal - Operational

100% - uptime
Aug 2024 · 100%Sep · 100%Oct · 100%

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Aug 2024
Sep 2024
Oct 2024

Telephone System - Operational

100% - uptime
Aug 2024 · 100%Sep · 100%Oct · 100%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

net-edge-manchester - Operational

100% - uptime
Aug 2024 · 100%Sep · 100%Oct · 100%

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Aug 2024
Sep 2024
Oct 2024

net-edge-london - Operational

100% - uptime
Aug 2024 · 100%Sep · 100%Oct · 100%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

managed firewall upgrades
  • Completed
    October 04, 2024 at 7:00 AM
    Completed
    October 04, 2024 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    October 04, 2024 at 6:00 AM
    In progress
    October 04, 2024 at 6:00 AM
    Maintenance is now in progress
  • Planned
    October 04, 2024 at 6:00 AM
    Planned
    October 04, 2024 at 6:00 AM

    Scheduled maintenance needs to be carried out on our managed firewall services to upgrade critical system services.

    This maintenance is essential to enhance performance, security, and overall reliability.

    During this maintenance window, you may experience brief interruptions in service. We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our systems.

    If you have any questions or concerns, please do not hesitate to contact our support team.

    Thank you for your continued trust in our services.

Sep 2024

Managed Firewall Updates
  • Completed
    September 27, 2024 at 7:00 AM
    Completed
    September 27, 2024 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    September 27, 2024 at 6:00 AM
    In progress
    September 27, 2024 at 6:00 AM
    Maintenance is now in progress
  • Planned
    September 27, 2024 at 6:00 AM
    Planned
    September 27, 2024 at 6:00 AM

    Scheduled maintenance needs to be carried out on our managed firewall services to upgrade critical system services.

    This maintenance is essential to enhance performance, security, and overall reliability.

    During this maintenance window, you may experience brief interruptions in service. We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our systems.

    If you have any questions or concerns, please do not hesitate to contact our support team.

    Thank you for your continued trust in our services.

net-edge-manchester outage
  • Resolved
    Resolved

    net-edge-manchester is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    net-edge-manchester cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2024

Loss of service U9
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    There are a small set of customers being affected by a spanning tree loop after this mornings firmware upgrades for 10GB engineers are removing affected ports from service

  • Investigating
    Investigating
    We are currently investigating this incident.
Switch firmware updates
  • Completed
    August 01, 2024 at 7:02 AM
    Completed
    August 01, 2024 at 7:02 AM

    Work is now complete

  • In progress
    August 01, 2024 at 7:01 AM
    In progress
    August 01, 2024 at 7:01 AM

    Window has overrun slightly work is being finalised now

  • Completed
    August 01, 2024 at 7:00 AM
    Completed
    August 01, 2024 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    August 01, 2024 at 6:30 AM
    In progress
    August 01, 2024 at 6:30 AM
    Maintenance is now in progress
  • Planned
    August 01, 2024 at 6:30 AM
    Planned
    August 01, 2024 at 6:30 AM

    We need to reboot our switched in Unit 9 Row 2 in preparation for 10gb upgrades. This will take no longer than 10 mins and will cause a temporary loss of pings to customers located in this row.

Aug 2024 to Oct 2024

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