HA Hosting Service Status - Notice history

We will be performing some core router upgrades and all Sheffield based services will experience short periods of downtime during this window.

We will take this line out of service the day before and the below is for informational purposes

During this window we will be performing upgrades to our core router in Equinix LD8, London.

This maintenance requires a full power down of the device to install new control boards and routing-engines into the device running new JUNOS.

Customers with services fed directly from core1-ld8 will experience an outage of approximately 30 minutes during this window.

Other external connectivity such as peering and transit will be re-routed to alternative paths cleanly before the outage.

We need to upgrade some system resources in our storage cluster and this will involve restarting the CEPH monitor services one by one. We expect this to cause no impact on customer service. But users may experience slow disk access for a few minutes as this completes and compacts the databases.

This will not affect any network services or colocation customers

One of our suppliers has informed us of upcoming works as below. We will take this connection out of service before the window and customers should not be affected by this work.

During this window, we will be performing upgrades to our core router in Equinix LD8, London.

This maintenance requires a full power down of the device to install new control boards and routing-engines into the device running new JUNOS.

Customers with services fed directly from core1-ld8 will experience an outage of approximately 30 minutes during this window.

Other external connectivity such as peering and transit will be re-routed to alternative paths cleanly before the outage.