HA Hosting Service Status - Sheffield partial outage – Incident details

Sheffield partial outage

ResolvedPartial outage

Affected

Edge Routers

Partial outage from 12:24 PM to 12:25 PM, Operational from 12:25 PM to 12:25 PM

net-edge-telehouse-east

Partial outage from 12:24 PM to 12:25 PM, Operational from 12:25 PM to 12:25 PM

net-edge-telehouse-north

Partial outage from 12:24 PM to 12:25 PM, Operational from 12:25 PM to 12:25 PM

  • ResolvedUTC

    Service has been restored

  • IdentifiedUTC

    This is human error on a switch upgrade

  • InvestigatingUTC

    We appear to be having connectivity issues in Sheffield. ENgineers onsite