HA Hosting Service Status - Notice history

All systems operational

100% - uptime

hahosting.com - Operational

100% - uptime
Mar 2024 · 100%Apr · 99.9%May · 100%

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Mar 2024
Apr 2024
May 2024

my.hahosting.com Customer Portal - Operational

100% - uptime
Mar 2024 · 100%Apr · 99.9%May · 100%

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Mar 2024
Apr 2024
May 2024

Telephone System - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%

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Mar 2024
Apr 2024
May 2024
100% - uptime

net-edge-manchester - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%

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Mar 2024
Apr 2024
May 2024

net-edge-london - Operational

100% - uptime
Mar 2024 · 100%Apr · 100%May · 100%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

No notices reported this month

Apr 2024

Packet loss for connections through Manchester
  • Resolved
    Resolved

    No further loss detected

  • Update
    Update

    No further loss seen from our end we will keep the connection in service as this stage

  • Monitoring
    Monitoring

    We are seeing some packet loss through Colt in Manchester. It hasn't caused our BGP sessions to drop as its only from certain locations with not a full 100% loss in packets.

    We will monitor this and take Machester out of our routing table if any issues are noted.

Issue impacting service
  • Update
    Update
    There appears to be an issue impacting our service. The on-call technician is aware, and is en-route. Updates to follow.
  • Resolved
    Resolved
    Root cause: Unexpected node reboot. We have brought impacted services back online. The root cause for the node reboot is being investigated and appropriate measures will be taken to ensure this can be avoided in future. Our apologies for the inconvenience that this may have caused,

Mar 2024

Final Network changes and transit improvements
  • Completed
    March 31, 2024 at 8:00 AM
    Completed
    March 31, 2024 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    March 31, 2024 at 7:00 AM
    In progress
    March 31, 2024 at 7:00 AM
    Maintenance is now in progress
  • Planned
    March 31, 2024 at 7:00 AM
    Planned
    March 31, 2024 at 7:00 AM

    We are making the final changes required for IPv6 and an improvement for IPv4 transit.

    No downtime is expected, but slow requests may be seen for a few minutes.

Network Improvements
  • Completed
    March 24, 2024 at 9:02 AM
    Completed
    March 24, 2024 at 9:02 AM

    This work is now complete. If you are having any service issues in light of this change please contact our out of hours team.

  • In progress
    March 24, 2024 at 8:00 AM
    In progress
    March 24, 2024 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 24, 2024 at 8:00 AM
    Planned
    March 24, 2024 at 8:00 AM

    This is our final moves for the new router network. This is a live migration and no downtime is expected.

IPV6 Changes
  • Completed
    March 22, 2024 at 9:00 PM
    Completed
    March 22, 2024 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    March 22, 2024 at 8:00 PM
    In progress
    March 22, 2024 at 8:00 PM
    Maintenance is now in progress
  • Planned
    March 22, 2024 at 8:00 PM
    Planned
    March 22, 2024 at 8:00 PM

    In planning for IPV6 we are adding our IPV6 presentation to our second carrier.

    This work will only affect IPV6 customers and no other systems will be affected

Vrouter changes
  • Update
    March 20, 2024 at 9:08 PM
    Completed
    March 20, 2024 at 9:08 PM

    This work is now finished. If you have any issues please contact our support engineers

  • Completed
    March 20, 2024 at 9:00 PM
    Completed
    March 20, 2024 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    March 20, 2024 at 8:00 PM
    In progress
    March 20, 2024 at 8:00 PM
    Maintenance is now in progress
  • Planned
    March 20, 2024 at 8:00 PM
    Planned
    March 20, 2024 at 8:00 PM

    We are planning to move our final networks to the new platform. This will only affect customers on the following prefixes:

    188.94.77.x

    188.94.78.x

    188.94.79.x

    Customers with private exchanges.

    Customers can expect the potential loss of pings for a few moments.

Network Improvements
  • Completed
    March 17, 2024 at 10:44 AM
    Completed
    March 17, 2024 at 10:44 AM

    These changes are now complete. If you having any issues please contact our out of hours team via telephone.

  • In progress
    March 17, 2024 at 8:00 AM
    In progress
    March 17, 2024 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 17, 2024 at 8:00 AM
    Planned
    March 17, 2024 at 8:00 AM

    We are continuing our network upgrades this weekend and expect some users to have a brief network service loss during this time. Loss of service will be for no more than a few minutes at a time.

Mar 2024 to May 2024

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