HA Hosting Service Status - net-edge-manchester outage – Incident details

net-edge-telehouse-east experiencing degraded performance

net-edge-manchester outage

Resolved
Operational
Started 28 days agoLasted about 8 hours

Affected

Edge Routers

Operational from 5:43 AM to 5:43 AM, Degraded performance from 5:43 AM to 2:09 PM, Operational from 2:09 PM to 2:09 PM

net-edge-telehouse-east

Operational from 5:43 AM to 5:43 AM, Degraded performance from 5:43 AM to 2:09 PM, Operational from 2:09 PM to 2:09 PM

Updates
  • Resolved
    Resolved

    net-edge-manchester is now operational! This update was created by an automated monitoring service.

  • Update
    Update

    Our supplier is continuing to work on a fix for this incident.

  • Identified
    Identified

    This appears to be an issue at the carrier end and has been raised with the supplier. We have taken this carrier out of service till resolved.

  • Investigating
    Investigating

    net-edge-manchester cannot be accessed at the moment. This incident was created by an automated monitoring service.