HA Hosting Service Status - Notice history

All systems operational

100% uptime

hahosting.com - Operational

100% uptime
Feb 2024 · 100%Mar · 100%Apr · 99.9%

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Feb 2024
Mar 2024
Apr 2024

my.hahosting.com Customer Portal - Operational

100% uptime
Feb 2024 · 100%Mar · 100%Apr · 99.9%

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Feb 2024
Mar 2024
Apr 2024

Telephone System - Operational

100% uptime
Feb 2024 · 100%Mar · 100%Apr · 100%

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Feb 2024
Mar 2024
Apr 2024
100% uptime

net-edge-telehouse-east - Operational

100% uptime
Feb 2024 · 100%Mar · 100%Apr · 100%

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Feb 2024
Mar 2024
Apr 2024

net-edge-telehouse-north - Operational

100% uptime
Feb 2024 · 100%Mar · 100%Apr · 100%

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Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

Packet loss for connections through Manchester
Resolved57 minutes
  • ResolvedUTC

    No further loss detected

  • UpdateUTC

    No further loss seen from our end we will keep the connection in service as this stage

  • MonitoringUTC

    We are seeing some packet loss through Colt in Manchester. It hasn't caused our BGP sessions to drop as its only from certain locations with not a full 100% loss in packets.

    We will monitor this and take Machester out of our routing table if any issues are noted.

Issue impacting service
Resolved
  • UpdateUTC
    There appears to be an issue impacting our service. The on-call technician is aware, and is en-route. Updates to follow.
  • ResolvedUTC
    Root cause: Unexpected node reboot. We have brought impacted services back online. The root cause for the node reboot is being investigated and appropriate measures will be taken to ensure this can be avoided in future. Our apologies for the inconvenience that this may have caused,

Mar 2024

MAR31
Final Network changes and transit improvements
CompletedMaintenance1 hour
  • CompletedMarch 31, 2024 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progressMarch 31, 2024 at 7:00 AMUTC
    Maintenance is now in progress
  • PlannedMarch 31, 2024 at 7:00 AMUTC

    We are making the final changes required for IPv6 and an improvement for IPv4 transit.

    No downtime is expected, but slow requests may be seen for a few minutes.

MAR24
Network Improvements
CompletedMaintenance1 hour 2 minutes
  • CompletedMarch 24, 2024 at 9:02 AMUTC

    This work is now complete. If you are having any service issues in light of this change please contact our out of hours team.

  • In progressMarch 24, 2024 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedMarch 24, 2024 at 8:00 AMUTC

    This is our final moves for the new router network. This is a live migration and no downtime is expected.

MAR22
IPV6 Changes
CompletedMaintenance1 hour
  • CompletedMarch 22, 2024 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 22, 2024 at 8:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 22, 2024 at 8:00 PMUTC

    In planning for IPV6 we are adding our IPV6 presentation to our second carrier.

    This work will only affect IPV6 customers and no other systems will be affected

MAR20
Vrouter changes
CompletedMaintenance1 hour
  • UpdateMarch 20, 2024 at 9:08 PMUTC

    This work is now finished. If you have any issues please contact our support engineers

  • CompletedMarch 20, 2024 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 20, 2024 at 8:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 20, 2024 at 8:00 PMUTC

    We are planning to move our final networks to the new platform. This will only affect customers on the following prefixes:

    188.94.77.x

    188.94.78.x

    188.94.79.x

    Customers with private exchanges.

    Customers can expect the potential loss of pings for a few moments.

MAR17
Network Improvements
CompletedMaintenance2 hours 44 minutes
  • CompletedMarch 17, 2024 at 10:44 AMUTC

    These changes are now complete. If you having any issues please contact our out of hours team via telephone.

  • In progressMarch 17, 2024 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedMarch 17, 2024 at 8:00 AMUTC

    We are continuing our network upgrades this weekend and expect some users to have a brief network service loss during this time. Loss of service will be for no more than a few minutes at a time.

Feb 2024

No notices reported this month

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