HA Hosting Service Status - Connectivity through London – Incident details

All systems operational

Connectivity through London

Resolved
Operational
Started 3 months agoLasted about 2 hours

Affected

HA Hosting

Partial outage from 3:00 AM to 4:32 AM, Operational from 4:32 AM to 5:04 AM

hahosting.com

Partial outage from 3:00 AM to 4:32 AM, Operational from 4:32 AM to 5:04 AM

my.hahosting.com Customer Portal

Partial outage from 3:00 AM to 4:32 AM, Operational from 4:32 AM to 5:04 AM

Telephone System

Partial outage from 3:00 AM to 4:32 AM, Operational from 4:32 AM to 5:04 AM

Edge Routers

Partial outage from 3:00 AM to 4:32 AM, Degraded performance from 4:02 AM to 4:32 AM, Operational from 4:32 AM to 5:04 AM

net-edge-telehouse-east

Partial outage from 3:00 AM to 4:02 AM, Degraded performance from 4:02 AM to 4:32 AM, Operational from 4:32 AM to 5:04 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    This connection appears stable now we will continue to monitor

  • Investigating
    UTC
    Investigating

    It appears BGP is flapping to our London POP we have raised this with the Carrier

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are seeing issues with traffic through our London POP currently engineer heading to site