HA Hosting Service Status - Colocation issue Unit 9 Row 2 – Incident details

All systems operational

Colocation issue Unit 9 Row 2

Resolved
Partial outage
Started about 2 years agoLasted 23 minutes

Affected

Managed Services

Partial outage from 12:40 PM to 1:02 PM

Colocation Unit 9

Partial outage from 12:40 PM to 1:02 PM

Updates
  • Resolved
    UTC
    Resolved

    This switch has been replaced and service is restored

  • Identified
    UTC
    Identified

    This has been marked as a failed customer switch and is being replaced

  • Investigating
    UTC
    Investigating

    It appears we have lost a Customer Switch in Unit 9 Row 2 Rack 1.

    Only customers in this row are currently affected.

    We are investigating the issue