HA Hosting Service Status - Carrier issues – Incident details

Exchange experiencing degraded performance

Carrier issues

Resolved
Operational
Started 5 days agoLasted about 12 hours

Affected

Edge Routers

Degraded performance from 7:12 AM to 7:34 AM, Operational from 7:34 AM to 7:13 PM

net-edge-telehouse-north

Degraded performance from 7:12 AM to 7:34 AM, Operational from 7:34 AM to 7:13 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have replaced a failing component for this edge router and have returned the system to service and will monitor

  • Investigating
    Investigating

    We are seeing upstream carrier issues and have removed the line from service