HA Hosting Service Status - Carrier Router Upgrades – Maintenance details

Carrier Router Upgrades

Completed
Scheduled for January 23, 2025 at 1:00 AM – 3:00 AM

Affects

Edge Routers

Under maintenance from 1:00 AM to 3:00 AM

net-edge-house-north

Under maintenance from 1:00 AM to 3:00 AM

Updates
  • Completed
    January 23, 2025 at 3:00 AM
    Completed
    January 23, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    January 23, 2025 at 1:00 AM
    In progress
    January 23, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    January 23, 2025 at 1:00 AM
    Planned
    January 23, 2025 at 1:00 AM

    One of our suppliers has informed us of upcoming works as below. We will take this connection out of service before the window and customers should not be affected by this work.

    During this window, we will be performing upgrades to our core router in Equinix LD8, London.

    This maintenance requires a full power down of the device to install new control boards and routing-engines into the device running new JUNOS.

    Customers with services fed directly from core1-ld8 will experience an outage of approximately 30 minutes during this window.

    Other external connectivity such as peering and transit will be re-routed to alternative paths cleanly before the outage.