HA Hosting Service Status - Loss of service U9 – Incident details

net-edge-telehouse-east experiencing degraded performance

Loss of service U9

Resolved
Operational
Started over 1 year agoLasted 4 minutes

Affected

Managed Services

Degraded performance from 7:58 AM to 8:03 AM

Colocation Unit 9

Degraded performance from 7:58 AM to 8:03 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    There are a small set of customers being affected by a spanning tree loop after this mornings firmware upgrades for 10GB engineers are removing affected ports from service

  • Investigating
    Investigating
    We are currently investigating this incident.